About Cledor
A development and property-based company in Dubai that operates across two core verticals: Cledor Developments and Cledor Properties.
With over 50 years of combined experience in real estate development, investment, and project marketing, Cledor's founders bring more than just expertise—they bring conviction, clarity, and credibility to the market.
The Challenge: When Agency Bookings Became Impossible to Track
Challenges Faced Before Zoho Creator
- Real estate agencies brought clients through scattered, untracked processes
- Client registrations were lost in email threads and WhatsApp messages
- Paper forms were easy to misplace or misfile
- Payment plans lived in disconnected Excel sheets
- Critical documents (SPA, URF) were stored in random download folders
- No centralized view of which units were available, booked, or under negotiation
- Commission calculations were manual, error-prone, and frequently disputed
- Zero real-time visibility into the sales pipeline
Previous Systems & Processes
- Email & WhatsApp: Primary communication channels for document exchange
- Excel Spreadsheets: Payment plans, unit tracking, commission calculations
- Paper Forms: Manual booking and registration forms
- Local File Storage: PDFs and documents saved locally without organization
- Manual Follow-ups: Sales team tracked leads through personal notes
The fundamental question became: "How do we make agency registrations smooth, trackable, and professional?"
Key Results & Benefits
Measurable Benefits Achieved
- 100% Complete Documentation: Every buyer enters the pipeline with perfect, complete documentation from day one
- Instant Availability Status: Team knows unit status in real-time (Available → Booked → Under Negotiation → Sold)
- Predictable Commission Days: Automated calculations eliminate disputes and delays
- Zero Misplaced Registrations: All agency bookings flow through a single digital entry point
- Real-time Cash Flow Visibility: Payment plans, installments, and overdue amounts visible instantly
- Streamlined Approval Workflows: Multi-level approvals ensure nothing leaves without proper review
- Professional Client Experience: Branded PDFs, e-signatures, and automated communications
The Solution: A Complete Digital Transformation
1. Agency Booking & Client Registration Becomes Seamless
The first major breakthrough came from transforming how agencies register clients. Instead of emails and WhatsApp messages, Cledor introduced a proper digital entry point.
- Agencies register clients through a dedicated online form
- They upload all required documents instantly
- The system stores everything under one client record
- Major documents (Booking Forms, SPA, URF, Payment Plans) are centralized
No more chasing PDFs. No more misfiled documents.
2. From Projects on Paper to Projects With Purpose
Each project received its own digital identity:
- High-level overview with unit counts
- Floor plans and unit layouts
- Renderings and 3D walkthroughs
- Construction status tracking (Foundation → Framing → Finishing)
- Meticulous unit cataloging (sizes, bedrooms, views, pricing, customization)
- Real-time unit status updates
3. Living Unit Inventory
Inventory became alive with instant visibility:
- See availability instantly
- Track all unit attributes in one place
- Visualize floor plans with clickable unit details
- Sales, operations, marketing, and management work from the same source of truth
4. Commission Management Clarity
Commissions transformed from a math puzzle into a clear digital story:
- Automatic commission calculations based on predefined rules
- Internal and external agents tracked separately
- System-triggered reminders for overdue payouts
- Transparent commission reports
5. Sales Lifecycle: From Chaos to Clarity
The sales cycle became a guided journey:
- Every inquiry flows into the system—captured, categorized, ready for follow-up
- Structured pre-sale reservations (clients pick units, reservations logged, deposits recorded)
- Complete sales lifecycle tracking: Inquiry → Reservation → Installment → SPA → Close
- All documents linked directly to the client
6. Payment & Installment Tracking
Payment plans moved from scattered Excel sheets to structured automation:
- Each buyer has a structured payment plan
- Installments track automatically
- Overdue amounts highlighted with automatic reminders
- Interest calculations (if applicable) automated
- Real-time cash flow visibility
7. Professional Communication & Approvals
- Auto-generated branded PDF quotations with e-signature capability
- Multi-level approval workflows
- Clients can approve, reject, or comment—all inside the system
8. Financial Control: Cheques, PDCs & Expenses
- Cheques fully tracked (Received, Issued, Bounced, Under Review)
- PDC alerts 7 days before and on due date
- Budget control with real-time comparison: Approved Payments vs Actual Payments
- Digital images attached and linked to projects, buyers, and units
Conclusion: A System That Mirrors Cledor's Ambition
Cledor transformed from scattered → structured, reactive → predictable, manual → automated, siloed → unified, and uncertain → confident.
With agency bookings, SPA & URF generation, payment plans, commissions, sales lifecycles, financial controls, and communication all woven into one platform, Cledor finally operates like the modern development and property powerhouse it has always aimed to be.